Hey! I’m Jeremy...
I help businesses, organizations,
and creators
identify and simplify areas their clientele, prospects and employees find off-putting, odd or uncomfortable.
I’ve developed 2 strategic methods designed to help YOU enhance engagement, recapture revenues
(or create new ones) and increase profitability.
Which spare you Time, Energy and Money!!
#1 Guided Learning and Materials
(DIY)
The Ultimate Customer Experience Course is a guided approach for all disciplines to cultivate positive experiences. Bullet, Benefit Close is a mini-class that can round off those rough sales edges in less than a day.
White label materials
Training materials tailored for your organization’s branding. Great for entrepreneurs and creators looking for a revenue stream. All available in English, most products available in Spanish, French, German, Russian and Mandarin.
Shop Catalog
online courses
#2 Hire Me and My People
(DFY)
Customer Experience Officers or big brand teams cost on average $21,000/month. My agency, Blackmaven, does it for a lot less- without cutting corners.
Let’s discuss
Group workshops
Successful customer journeys require everyone’s attention and effort. I’m here to reinvigorate your staff and refresh their confidence. In-person and webinars based on availability.
Fractional CXO
I’m on a mission to help YOU effectuate exceptional experiences and intelligent engagement that earns results.
Not sure what’s right?
Let’s connect and discuss what’s best.